Thinking of visiting South Africa? Want information on how to get here, what to bring, where to stay, what to see …? A one-stop call centre is here to assist you in Dutch, English, French, German, Italian, Mandarin or Portuguese.
South African Tourism runs a state-of-the-art global call centre, based in Johannesburg and connected to local lines in a number of countries, that offers information across the spectrum on travelling to South Africa.
Manned by professional operators, the centre handles in the region of 5 000 telephonic inquiries a month, as well as responding to e-mail inquiries.
The line is linked to SA Tourism’s national database, which has up-to-date information on all services and products – accommodation, transport, activities, events and contacts.
Tourists can phone the number for a range of queries, including advice on what to do in an emergency or bureaucratic pickle.
For English, the centre operates around the clock, seven days a week, 365 days a year. For European languages, the centre operates from 09:00 to 19:00 local time, and for Mandarin from 13:00 to 21:00 China time.
Calling from within South Africa
South Africans, or international visitors already in South Africa, should call
083 123 6789
International callers can also use the above number (+27 83 123 6789) and e-mail address (firstname.lastname@example.org).
However, callers from the countries listed below will find it cheaper and quicker to use the following local numbers and language-specific e-mail addresses:
|China||(86) 10 65 email@example.com|
|France||0 810 203 firstname.lastname@example.org|
|United Kingdom||0870 1550 email@example.com|
|United States of Americafirstname.lastname@example.org|
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