Tags Call centre

Tag: call centre

Call for harsher sentences for abusers

Call centre to help victims of gender violence

South Africa's Department of Social Development, in partnership with the Vodacom Foundation, has launched a pilot 24-hour call centre offering counselling and assistance by trained personnel to victims of gender-based violence in the country.
Indian firm in major BPO investment

UK firm to open call centres in SA

UK-based call centre operator Webhelp UK is to open two call centres in South Africa, has appointed a chief executive and plans to recruit 1 000 people in the country to staff its local operation, Webhelp South Africa.

Free calls for emergencies, services

Cape Town has installed free call lines for its residents and visitors to report complaints or seek clarity on service queries.
HIV/AIDS fight moves to mobile

Country brings in offshoring business

Offshoring is big business, and foreign companies, particularly those in Europe, are increasingly choosing South Africa to set up operations.
New incentives for offshoring sector

Shell opens Cape Town call centre

Vodacom launches ‘hosted call centre’

As call centres continue to expand in South Africa, Vodacom has teamed up with two other technology firms to launch a hosted call centre product suite that enables customers to get on with their core business, knowing that their IT infrastructure and call centre operations are taken care of.
SA's BPO 'window of opportunity'

Absa to open call centre at Coega

Local banking group Absa has become the first investor at the Coega Industrial Development Zone's business process outsourcing park, announcing plans to open a 105-seat outbound call centre staffed by people from nearby townships.
VW SA wins global call centre award

VW SA wins global call centre award

Volkswagen South Africa's customer interaction centre claimed first place at the 2008 World Contact Centre Awards in London in the category "Best Outbound Campaign" in Europe, Africa and the Middle East.
Shell opens Cape Town call centre

Shell opens Cape Town call centre

Oil multinational Royal Dutch Shell has opened a global call centre in Cape Town, which will be used to service the company's customers in Belgium, Netherlands and Luxembourg, with centre operators conversing with their clients in Flemish and Dutch.
Coega 'taking off in a big way'

Coega to build R125m call centre

South Africa is to build a R125-million, 1 500-seat call centre incorporating office, training and recreational space to boost the global competitiveness of the Coega Industrial Development Zone outside Port Elizabeth in the Eastern Cape.
SA call centres score again

Dialogue rides call-centre wave

Call-centre outsourcing company Dialogue Group has reported a huge increase in profits on the back of a growing demand for outsourcing services in South Africa.

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