7 November 2013
Telkom, South Africa’s main fixed line operator, is doubling broadband ADSL connection speeds for existing consumer and business customers, following its recently announced ADSL speed increases for the country’s internet service providers.
The increased speeds will allow for improved video streaming, online gaming and video conferencing by reducing buffering and delays.
Manelisa Mavuso, Telkom’s managing director of consumer services and retail, said in a statement announcing the latest speed increase last week: “Effectively, we are doubling the entry-level DSL speeds in the market.
“This follows the evolution of capped services to SoftCap [access only to essential internet-based services after the customer’s cap has been reached], promotions on social media, gaming and movie packages, and differentiation of business and home usage products,” Mavuso said. “Customers currently on the SoftCap package will benefit from a double speed upgrade at no extra cost.
“Telkom Internet is revising its data usage offers, especially on its uncapped products, to be in line with the improved DSL portfolio,” Mavuso added.
“The improved quality does come with nominal fee adjustments for uncapped users, and depending on the customer’s specific package, that could mean either an increase or decrease in the overall monthly fee. Where there is an increase, it is important to note that this increase is far less than the actual value that customers are getting.”