21 January 2013
The Cape Grace hotel at Cape Town’s V&A Waterfront has been named the second best in the world in TripAdvisor’s 2013 Travelers’ Choice Awards. It was also recognised as the best luxury hotel in Africa and sixth on the continent for service.
TripAdvisor is the world’s largest travel site and their Travelers’ Choice awards are based on millions of reviews posted by reader through the course of the previous year.
“We are delighted to be included among the world’s finest and take great pride in the recognition bestowed on us by our guests,” the hotel’s global sales manager, Jene Barnes, said in a statement last week.
“This award acknowledges each and every staff member’s contribution and effort to raise the bar and provide the ultimate luxury hotel experience.”
The Cape Grace came second only to the Four Seasons Resort Hualalai at the Historic Ka’upulehu in Kailua-Kona in Hawaii, and the recognition is just one more for the hotel to add to its growing list of awards, including best hotel in Africa 2011 by Travel & Leisure and best for food in Africa, Middle East & Indian Ocean by Conde Nast Traveller UK in 2011.
The Traveler’s Choice Awards are now in their 11th year and strive to recognise and reward the best hotels, bed and breakfasts and inns in categories such as luxury, service and value-for-money.
Over 650 000 hotels in 82 countries are reviewed and compared to find the top 25 around the world.
“TripAdvisor is thrilled to recognise the finest accommodations based on the feedback from those who really matter: their guests,” said TripAdvisor’s chief marketing officer, Barbara Messing.
“It is the insights from millions of travelers that make these awards so special, as they help others discover the hotels travelers love most, whatever the budget, in all corners of the world.”