What are your rights? Have they been violated? What can you do if they have? Our directory covers human rights, gender, language, the workplace, rights of landlords and tenants, as well as your rights as they relate to the police and the government.
SA Human Rights Commission
The Commission can give you information or training on human rights, and can help you if you think that any of your rights, as defined in the Bill of Rights, has been violated.
It also has a specific responsibility to promote and monitor the implemen- tation of Public Access to Information Act (PAIA).
The Commission’s website has a facility for filing human rights complaints online.
- Website: www.sahrc.org.za
- Email: firstname.lastname@example.org
- Head office, Gauteng: Tel 011 484 8300
- Read more: The SA Human Rights Commission
Aids Legal Network SA
A non-governmental organisation based in Cape Town, the Aids Legal Network aims to address discriminatory practices and attitudes to HIV/Aids. It works to promote “legal literacy” and will respond to violations of human rights.
Commission on Gender Equality
If you have been unfairly treated because of your gender, you can complain to the Commission. Their website has a facility for filing complaints online.
- Website: www.cge.org.za
- Email: email@example.com
- Tel: (011) 403 7182
- Read more: Commission on Gender Equality
Pan South African Language Board
Every South African has the right to use the language of his or her choice, provided this is consistent with the rights of others. To find out more about your language rights, or to complain if they are violated, contact the Board.
- Website: www.pansalb.org.za
- Email: firstname.lastname@example.org
- Tel: (012) 341 9638/9551
- Read more: Pan South African Language Board
Council for Conciliation, Mediation and Arbitration
An independent, statutory dispute resolution body. Labour disputes, such as unfair dismissals, can be referred to the CCMA. But not all labour disputes – check under “general CCMA information” on the web site. The site also carries excellent information on labour rights and codes of good practice in terms of the Labour Relations Act.
- Website: www.ccma.org.za
- Email: email@example.com
- CCMA call centre: 0861 16 16 16
- Read more: You & your domestic/ ‘madam’, Employment Equity FAQ, Employing the disabled: guidelines, HIV/Aids in the workplace, Getting help for workplace injuries
The SA Labour Guide
Guidelines for employers and employees, labour law, dispute resolution, advice, assistance and more.
- Website: www.labourguide.co.za
LANDLORD AND TENANT RIGHTS
Rental Housing Tribunals
The government has established Rental Housing Tribunals in each province to deal with all types of illegal or unfair practice relating to the landlord/tenant relationship. The Tribunals are courts, with powers similar to those of magistrate’s courts.
- Tel: 086 010 6166
- Read more: Consumer help: estate and rental agents
THE POLICE AND YOUR RIGHTS
Independent Police Investigative Directorate
If you believe your rights have been violated by a member of the SA Police Service, contact the IPID. You may lodge a complaint online via their website.
- Website: www.ipid.gov.za
- Tel: 012 399 0000
GOVERNMENT AND YOUR RIGHTS
The Public Protector
The Public Protector investigates serious complaints against government departments and organisations, including provincial or local authorities, state-owned companies, and any person that performs a public function. The Public Protector’s brief includes investigating improper dealings with public money.
- Website: www.publicprotector.org
- Email: firstname.lastname@example.org
- Toll-free: 0800 11 20 40
- Customer service line: 012 366 7143
- Read more: South Africa’s Public Protector
Public Service Accountability Monitor
The PSAM tracks cases of public sector corruption and maladministration in the Eastern Cape, following up these cases in an objective, politically non-partisan fashion. The PSAM website contains regular updates on these cases and includes audio interviews with officials.
- Website: www.psam.org.za
Reviewed: February 2014
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